Influencing, Motivating & Empowering Others

Overview

One of the keys to effective leadership is achieving success with and through others. To achieve this we must gain a balance between coaching and managing performance. Coaching is the process of helping individuals maximise their potential to the benefit of themselves, the team and the organisation. Managing performance is striking the balance between developing people and achieving the desired output. The aim of this two day programme is to explore a range of leadership styles and reflect upon the skills required to harness employee potential, manage challenging behaviour and improve both individual and team performance.

Duration

2 Days

Content

* Apply a range of techniques to develop rapport with others.
* Enhance personal communication skills through effective questioning and listening.
* Apply a five step delegation technique to gain willing co-operation from others.
* Define SMART objectives and action plans.
* Overcome resistance and potential conflict during negotiations.
* Adopt personal communication style to create win-win situations.
* Give positive and constructive feedback to enhance confidence and motivation.
* Hold individuals accountable for achieving results.

Available nationwide at any of over 50 centres, see below our open course availability. Alternatively, call 0844 335 8882 or book your own course online right here: